1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect, use, store, and transfer the following personal information:

• Identity Information: Full name, date of birth, nationality, identification numbers, and similar identifiers.
• Contact Information: Email address, telephone numbers, postal address, and any other contact details you provide.
• Professional Information: Occupation, employer details, and professional qualifications (if relevant to your case).
• Financial Information: Bank account details, payment information, and financial history related to the property inheritance process.

1.2 Property Information

Information about the property or properties involved in the inheritance process, including:

• Property addresses, title deeds, and ownership documents
• Property valuation information
• Historical information about the property
• Details of mortgages or loans secured against the property

1.3 Inheritance-Specific Information

Information related to the inheritance case, including:

• Details about the deceased (where relevant to the property transfer)
• Will and probate information
• Beneficiary relationships and details
• Other documentation related to the inheritance process

1.4 Technical Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information, including operating system
• Pages visited and time spent on our website
• Referring websites or sources

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Professional Services

• Processing and managing your property inheritance case
• Preparing legal documents for property transfer
• Communicating with relevant authorities on your behalf
• Providing legal advice and guidance specific to your situation

2.2 Communication and Client Support

• Responding to your inquiries and consultation requests
• Sending you updates about your case or relevant legal changes
• Providing information about our services
• Requesting feedback about our services

2.3 Operational Purposes

• Managing our client relationships and records
• Processing payments and maintaining accounting records
• Improving our website and services
• Conducting internal analysis and research

2.4 Legal and Compliance Purposes

• Complying with legal and regulatory obligations
• Preventing fraud and verifying identity
• Addressing disputes or legal claims
• Enforcing our terms and conditions

3. Information Sharing and Disclosure

We may share your personal information with:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in providing our services, including:

• IT and system administration service providers
• Professional advisers (e.g., lawyers, bankers, auditors, insurers)
• Property valuation specialists
• Document management and storage services

All our third-party service providers are required to take appropriate security measures to protect your personal information and are only permitted to use your data for specified purposes.

3.2 Government and Regulatory Authorities

We may share information with government agencies and regulatory bodies:

• Land Titles Registry
• Tax authorities
• Court administrative offices
• Other relevant government departments

This sharing is necessary for processing property transfers and complying with legal requirements.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we have a good-faith belief that such disclosure is necessary to:

• Comply with applicable laws or regulations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or respond to a government request

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of sensitive data
• Secure document storage with access controls
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Physical security measures at our premises

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information:

• Access: You can request access to your personal information that we hold.
• Correction: You can request correction of your personal information if it is inaccurate or incomplete.
• Erasure: You can request deletion of your personal information in certain circumstances.
• Restriction: You can request restriction of processing of your personal information in certain circumstances.
• Objection: You can object to our processing of your personal information in certain circumstances.
• Data Portability: You can request transfer of your personal information to you or to a third party in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are small data files placed on your device when you visit a website.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website traffic.
• Functionality Cookies: Used to recognize you when you return to our website.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

For more detailed information about the cookies we use, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nexver Property Inheritance Specialists
12 Marina Boulevard, #28-00
Marina Bay Financial Centre Tower 3
Singapore 018982
Phone: +65 6416 8000
Email: [email protected]